Shipping policy

Last updated: September 2026

Shipping

Orders are processed within 1 working day of confirmation and shipped with a tracked courier. Delivery usually takes 2–6 working days, depending on the destination and the delivery method. Shipping cost is calculated automatically at checkout and shown before you confirm your order.

You will receive an email with tracking information as soon as your parcel is on its way. If unforeseen circumstances delay your delivery, we will inform you by email.

Questions about your delivery? Write to contact@kivello.eu.